Fixed: premium redemption problem

[DeletedUser]

1. Summary of the issue (title of the post)
   
   
   i cannot redeem my premium subscription
   
2. Overview of the bug (description):
   
   
   
3. Steps to reproduce:
   
   
   
4. Reproduction rate (Every time? Sometimes?):
   
   
   
5. Browser and Version:
   
   mozilla and opera
   
6. Visual Reference if available (Screenshot) please put them in a spoiler.:
   
   
   
7. Player name and market for rewards:

smithpete1

 

[DeletedUser]

Can you please be a bit more specific on the issue? What happens exactly? Do you get any error message? A screenshot might also be helpful.

 

[DeletedUser]

i get a completely blank screen with the following text :

Feature Auto extend Offer Cost Options
Free Account Manager
View advantages You need a premium account and 2 villages to be able to activate the Account Manager. -

 

[DeletedUser]

hello,

Can not access the page to activate account premium, please remedy the situation.

I made ​​3 of tickets in the morning and no one has solved nothing.

http://prntscr.com/2vcptt

when be solved?been 24 hours

 

[DeletedUser]

this is what i have on my premium screen

 

[DeletedUser25]

are you still having this issue?