Duplicate: Android App - screen partially black and flickering menu bars

DeletedUser2404

Guest
  1. Summary of the issue (title of the post)

    Android App - screen partially black and flickering menu bars

  2. Overview of the bug (description):

    Parts of the screen in the android-app are black and menu bars are flickering.

  3. Steps to reproduce:

    This is permanently
  4. Reproduction rate (Every time? Sometimes?):

    every time
  5. Browser and Version:


    Alcatel OneTouch 997D, Chrome Version 33.0.1750.136, Android Version 4.1.1.
    Latest App-Version
  6. Visual Reference if available (Screenshot) please put them in a spoiler.:

    Videos:

    Video 1: http://www.littleidiot.de/stuff/dsbug/bug1.avi
    Video 2: http://www.littleidiot.de/stuff/dsbug/bug2.avi
    Video 3: http://www.littleidiot.de/stuff/dsbug/bug3.avi
    Video 4: http://www.littleidiot.de/stuff/dsbug/bug4.avi
    Video 5: http://www.littleidiot.de/stuff/dsbug/bug5.avi

    Screenshots:

    http://littleidiot.de/stuff/dsbug-screens/0.png
    http://littleidiot.de/stuff/dsbug-screens/1.png
    http://littleidiot.de/stuff/dsbug-screens/2.png
  7. Player name and market for rewards:

    kumulur (.de)

Pls note, i posted this for an other player. I can request any information but it may take a while.
 

DeletedUser

Guest
1. This is a known issue which exists since the introduction of the tablet and high-resolution phone support and is related to the stagewebview issue. Which means it is an issue in the Adobe Air technology and workarounds have been added to mitigate the effects a bit. The whole issue can affect devices in different ways, on some it will be more intensive and on others it has less impact but the root cause of the issue can not be fixed easily otherwise we would have already fixed it.

2. The player originally reported this on the german server and thus should be handled and answered there. DE has also a community management which could have given you this information, so please report issues from other servers on the respective server especially as you are a moderator in DE as well.
 
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